Attendance fee *
* FREE for Mentees/Coachees
Tackling Wicked Problems is perhaps one of the toughest challenges one can face. The reason for this is that wicked problems have no ultimate solution. And working with linear cause and effect logic won’t be sufficient to tackle wicked problems since the different cause and effects might have no direct observable relation.
To make things even worse, wicked problems are not only those huge issues, like global warming, but they often hide out very well in apparent straight forward tiny problems. Wicked problems thus pose serious challenges to the novice and experienced researcher alike.
For this reason, we have put together this eight-weeks training course on how to Tackle Wicked Problems– or how to nail jelly to the wall!
Participants in this eight-weeks course will realize significant advancements on tackling workplace-based problems / issues that they are currently experiencing, or that they are working on as part of their research.
This course is suitable for participants in the following Thesis stage:
While we prefer a minimum of 3 participants per course, we understand that the doctorate is a very individual undertaking. Therefore, we are open to deliver courses at an individual level.
Participants in this eight-weeks course will:
Realize significant advancements on tackling workplace-based problems / issues that they are currently experiencing, or that they are working on as part of their research.
Understand the systems dimension to the problem / issue, to uncover direct and indirect cause- effect relationships, and how these relate to each other.
Get an insight into the different scientific disciplines from which the problem / issue could be approached, as well as to understand who the various stakeholders are, and what are the existing means and methods on how to engage them.
Build up a collective perspective about the problem / issue and to ultimately tame it.
This eight-week course will cover the following topics:
Week 1: Problem or Issue Statement
Week 1 focuses on the problem / issue statement. The problem / issue statement should as precise as possible the systems dimension to the problem / issue, where it can be located, and key literature identified.
Week 2: Understanding what is happening
Week 2 will continue from week 1 and further develop the understanding about the workplace-based problem / issue, and what can be observed, or known from the literature, about its different parts and apparent relations.
Week 3: Understanding what can be looked at
Week 3 pays attention to the different scientific disciplines from which the problem / issue could be approached, and concepts or methods available from the literature on how to decide or prioritize from which of such the scientific disciplines the problem / issue should be approached.
Week 4: Stakeholder identification
Week 4 is dedicated to techniques and methods provided by the literature to identify and engage with the different stakeholder groups.
Week 5: Stakeholder engagement and perceptions
Week 5 is a ‘Hands-On’ week that asks for engagement with the identified stakeholder groups so to learn about their perceptions on the workplace-based problem / issue.
Week 6: Observable patterns
Week 6 aims at bringing out apparent observable patterns and to compare these with those provided within the literature. Where possible, work colleagues should be engaged so to challenge your assumptions.
Week 7: Means of taming the Wicked Problem
Week 7 focuses on potential means for taming the different parts of the workplace-based problem / issue, as well as analysis if such a taming attempt is advisable, or if alternative means are to be preferred.
Week 8: Problem / Issue Progression Report
This final week will wrap up the lessons learnt through this course and asks for presenting these in either (1) a poster, or (2) a presentation.
Dr. Andreas Meiszner
I am one of the Co-founders of the DoctorateHub and with a particular focus on strategy development and to the building up of the various DoctorateHub support services and offers that we provide.
I have been a portfolio worker for most parts of my career and am constantly looking for opportunities where to apply my knowledge and analytical skills, which also lead to the DoctorateHub that I have been founding together with colleagues back in 2016.
Since 2012, I have tutored, mentored and coached beyond 500 professional doctoral students (mid to seniors, aged 35 to 70) with the University of Liverpool Management School’s Doctorate in Business Administration (DBA) program (UK), and since 2016 also with the DoctorateHub.com. This allowed me to understand how to tackle problems at scale, be it the tame, the complex, or the wicked. 500+ students also implies 500+ workplace-based problems which I had the chance to look at. And while working with such an array of problems can be quite fascinating, let me tell, it is also quite exhaustive for such grown up and seasoned research novices. In response to this, we thus decided to set up the DoctorateHub.com, so to provide training, mentoring, and coaching services to all those that struggle to get their workplace-based issues identified, analysed, understood, written up in a thesis, and ultimately resolved.
In addition to this, I am also an active research fellow who has an interest in applied research, have more than a decade of global experience as a contract researcher in the areas of Innovation, ICT and the Internet, Education, Management, and Economics. I have a track record as Principal Investigator in the development and management of research, training and capacity building projects within Europe and across the globe; managing in-house teams and globally distributed external research, development and training teams, and have worked for a number of leading academic institutions, such as the United Nations University – Maastricht Economic and Social Research Institute on Innovation and Technology (UNU-MERIT), who has been ranked as one of the global top 3 institutes in its domain next to Harvard, MIT, Stanford and the London School of Economics.
As for my educational background, I obtained my PhD in 2011 from The Open University (UK) for work carried out at the Institute of Educational Technologies and that is titled ‘The Emergence of Free / Open Courses - Lessons from the Open Source Movement’. I am also holding three higher education degrees in management from universities in France, Germany and The Netherlands, and with majors in ‘International Management’ and in ‘Human Resources and Organizational Management’.
Dr. Ana Faria
Ana has been joining the DoctorateHub at the very early stage back in 2017 and is heading the DoctorateHub office.
Ana holds a PhD from the Engineering and Innovation Department at the Faculty of Mathematics, Computing and Technology, The Open University UK, that has been awarded for her thesis on “The role of behaviour in the transition to more energy efficient use at home”. Her research combined positivist and constructivist paradigms, so to allow for both: statistically analyse the data, whilst also allowing for an exploration of the complex set of variables that influence human behaviour. With this her research used a mixed, multi-method research methodology, using both quantitative and qualitative research procedures. Quantitative research aimed to gain insight and identify issues for the subsequent qualitative phases of the empirical work, while the qualitative research aims to explore attitudes, behaviour and experiences through such methods as interviews or focus groups.
In addition to this Ana received a degree in Economics from the Universidade do Minho (PT), a degree in International Management from the RSM Erasmus University (NL), and a Master in Business Administration in International Industrial Management from the Esslingen University of Applied Science (DE), a MBA program that had been developed to cater the needs of international senior staff from local enterprises such Behr, Bosch, Daimler, Festo, Hewlett Packard, IBM, Kärcher, Porsche or Siemens.
Ana has over a decade work experience as a Project Manager, Business Developer and Management Controller in the field of the Rational Use of Energy, Sustainability, and Smart Cities. Ana has been responsible for the coordination and management of European Funds, or the development of strategic action plans for local municipalities, such as the SEAP (Strategic Action Plan) under the Covenant of Mayors Initiative. As a member of the Finance Group of the European initiative Smart Cities Stakeholder Platform she also improved her experience in the identification, adaptation and implementation of alternative financing models and sustainability models related to smart cities.